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What To Do Accident Rental Car – The Complete Guide

Car accidents can be traumatic, but they become even more complicated when it involves a rental car. Whether you are on vacation or a business trip, a car accident can disrupt your plans and cause confusion. However, knowing what to do in case of an accident with a rental car can make the process smoother and less stressful. In this article, we will discuss the steps you should take if you find yourself in an accident with a rental car.

Stay Calm and Check for Injuries

The first thing to do after an accident is to stay calm and check for injuries. If you or anyone else is injured, call 911 immediately. Even if there are no visible injuries, it is always a good idea to seek medical attention to ensure there are no underlying injuries.

Call the Rental Car Company

After ensuring everyone’s safety, the next step is to contact the rental car company. The rental agreement should have a contact number to report accidents. Inform them of the accident and ask for their instructions on what to do next. They will guide you on how to proceed with the car, whether to continue driving it, or have it towed.

Gather Information

It is essential to gather information about the accident. This includes taking pictures of the scene, exchanging insurance information with the other driver, and obtaining the police report. You will also need to provide the rental car company with the accident report and any additional information they require.

Understand Your Insurance Coverage

Before renting a car, it is crucial to understand your insurance coverage. Most car rental companies offer insurance coverage options that you can purchase. However, your personal auto insurance policy or credit card may already provide coverage. Check with your insurance provider or credit card company to understand your coverage and avoid paying for duplicate coverage.

Follow Up with the Rental Car Company

After reporting the accident to the rental car company, follow up with them to ensure that they have received all the necessary information. They may also require additional information or documentation, so it’s essential to stay in touch with them.

Return the Rental Car

If the rental car is no longer drivable or needs repairs, the rental car company may instruct you to return it to their location. Make sure to remove all personal belongings from the car before returning it. If it is safe to drive, follow the instructions given by the rental car company.

Keep Records

Keep all records related to the accident, including the police report, medical bills, and rental car agreement. These documents may be needed if you need to file a claim or seek reimbursement for any expenses.


Getting into an accident with a rental car can be stressful, but following the steps outlined above can make the process easier. Remember to stay calm, contact the rental car company, gather information, understand your insurance coverage, follow up with the rental company, return the rental car if needed, and keep all records related to the accident.


Can I drive a rental car after an accident?

It depends on the extent of the damage. You should contact the rental car company for instructions on whether you can continue driving the car or have it towed.

Will my personal auto insurance cover the rental car?

It depends on your policy. Check with your insurance provider to understand your coverage.

What should I do if I don’t have insurance coverage for the rental car?

The rental car company may offer insurance coverage options that you can purchase.

Should I contact a lawyer after a rental car accident?

It is not necessary to contact a lawyer for every accident, but you should consider seeking legal advice if there are injuries or significant damage.

Can I get a rental car while my rental car is being repaired?

The rental car company may provide a replacement car if the accident was not your fault and you have insurance coverage.

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