Car buying should be a pleasant experience, but unfortunately, some car dealerships are known for scamming their customers. If you have been scammed by a car dealership, it can be frustrating, but there are steps you can take to protect yourself and get your money back. In this article, we will discuss what to do if scammed by a car dealership.
Recognize the Scam
The first step to take if you have been scammed by a car dealership is to recognize the scam. Some common scams include adding fees that were not previously disclosed, selling damaged cars without disclosing the damage, and charging an inflated price for a car. If you suspect that you have been scammed, gather all documentation related to the purchase, including contracts, receipts, and emails, to support your case.
Contact the Dealership
The next step is to contact the dealership and explain the situation. If you have a good relationship with the dealership, they may be willing to work with you to resolve the issue. If the dealership is not willing to work with you, send a demand letter in writing, outlining the issue and requesting a resolution. Be sure to include supporting documentation with your demand letter.
Contact the Attorney General
If the dealership is not willing to work with you, you can file a complaint with the Attorney General’s office in your state. The Attorney General’s office may be able to mediate the dispute between you and the dealership. In addition, they may take legal action against the dealership if they believe that they have violated consumer protection laws.
File a Complaint with the Better Business Bureau
You can also file a complaint with the Better Business Bureau (BBB) if you have been scammed by a car dealership. The BBB will investigate the complaint and work with the dealership to resolve the issue. In addition, the BBB will provide information about the dealership’s complaint history, which can be helpful if you are considering purchasing a car from them in the future.
Contact Your Bank or Credit Card Company
If you financed the car through a bank or credit card company, contact them to report the scam. They may be able to reverse the charges or stop payment on the loan. Be sure to provide supporting documentation with your claim.
Hire an Attorney
If all else fails, you may need to hire an attorney. An attorney can review your case and advise you on the best course of action. They can also represent you in court if necessary. Keep in mind that hiring an attorney can be expensive, so it should be considered a last resort.
Conclusion
Being scammed by a car dealership can be a frustrating experience, but there are steps you can take to protect yourself and get your money back. The key is to recognize the scam, gather supporting documentation, and take appropriate action. Remember to contact the dealership, Attorney General, BBB, bank or credit card company, and hire an attorney if necessary.
FAQs
How can I avoid getting scammed by a car dealership?
Research the dealership before making a purchase, read reviews, and ask for references. Be sure to read all contracts and agreements carefully, and ask questions if anything is unclear.
Can I get my money back if I have been scammed?
Yes, you can get your money back if you have been scammed. Follow the steps outlined in this article, and be persistent in your efforts.
What should I do if the dealership refuses to refund my money?
Contact the Attorney General, file a complaint with the BBB, and consider hiring an attorney.
How long do I have to file a complaint with the Attorney General or BBB?
The time frame varies by state, but it is typically within one or two years of the purchase date.
What can I do if the dealership has gone out of business?
You may still be able to file a complaint with the Attorney General or BBB, but it may be more difficult to get your money back. Consider hiring an attorney to assist you in this situation.