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What To Do When Valet Damages Your Car?

Valet parking is a convenient and popular service that allows you to park your car and hand over the keys to a valet attendant who will park your car in the designated area. However, sometimes accidents happen, and your car might get damaged in the process. What should you do in this situation? Here are some steps to take when valet damages your car.

Stay Calm and Document the Damage

The first thing you should do is stay calm and assess the damage to your car. Take pictures and videos of the damage from different angles, and make sure to note the time and date when the incident occurred. This documentation will come in handy when you file a claim with the valet company or your insurance company.

Inform the Valet Attendant and Get a Report

Inform the valet attendant immediately and ask for a damage report. The report should include the details of the incident, such as the time, location, and cause of the damage, as well as the valet’s name and contact information. Make sure to get a copy of the report for your records.

Gather Witness Information

If there were any witnesses to the incident, ask for their contact information and statements. This information can help support your claim and provide additional evidence of what happened.

Contact the Valet Company or Your Insurance Company

Once you have gathered all the necessary information, contact the valet company or your insurance company to report the damage. Provide them with the documentation, including photos, videos, and witness statements, and ask for their guidance on how to proceed. They may request additional information or arrange for an inspection of the damage.

Consider Legal Action

If the valet company or your insurance company does not provide a satisfactory resolution to the damage, you may consider taking legal action. Consult with a personal injury attorney who specializes in valet parking accidents to understand your legal options and how to pursue compensation for the damage.

Prevent Future Incidents

To prevent future incidents, you can take several precautions. First, choose a reputable valet company with a good track record of customer satisfaction. Second, inspect your car before and after valet parking to ensure there are no pre-existing damages. Finally, consider adding additional insurance coverage to your policy to protect against valet parking accidents.


Valet parking is a convenient service, but accidents can happen. If your car gets damaged, stay calm, document the damage, inform the valet attendant, gather witness information, contact the valet company or your insurance company, and consider legal action if necessary. Taking these steps can help you get the compensation you deserve for the damage caused by the valet attendant.


  1. Does valet parking damage your car?

Valet parking itself does not damage your car. However, accidents can happen during the parking or retrieval process, which may result in damage to your car.

  1. Who is responsible for valet parking damage?

The valet company or the valet attendant may be responsible for valet parking damage. It depends on the circumstances of the incident and the terms of the valet parking agreement.

  1. How long do I have to file a claim for valet parking damage?

The time limit to file a claim for valet parking damage varies depending on the valet company and the insurance policy. It is best to file the claim as soon as possible after the incident.

  1. Can I refuse valet parking if I am worried about my car?

Yes, you can refuse valet parking if you are worried about your car. You can choose to self-park or use an alternative parking service.

  1. What should I do if the valet attendant refuses to provide a damage report?

If the valet attendant refuses to provide a damage report, you should contact the valet company or your insurance company immediately and inform them of the situation. They may provide guidance on how to proceed.

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