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What To Do When Your Car Is Towed Away?

Getting your car towed away can be a frustrating and stressful experience. Whether it was parked in the wrong place, had a mechanical issue, or was involved in an accident, having your car taken away without your consent can leave you feeling lost and unsure of what to do next. In this article, we will explore what you should do when your car is towed away.

Stay Calm and Gather Information

The first thing you should do when you discover your car has been towed is to remain calm. While it is natural to feel frustrated and angry, it is important to keep your composure and avoid making any rash decisions. Take a deep breath and gather as much information as possible about the situation. This may include where the vehicle was parked, who towed it, and why it was towed.

Contact the Towing Company

Once you have gathered all the necessary information, contact the towing company. You can usually find their contact details on the notice left on your vehicle or by doing a quick online search. When speaking with the towing company, be polite but firm. Ask for the reason your vehicle was towed, the location of the impound lot, and the cost of the towing and storage fees.

Retrieve Your Belongings

If you were not given the opportunity to retrieve your belongings before your car was towed, you can usually do so at the impound lot. However, it is important to note that you may be charged a fee for this service. Before going to the impound lot, make sure you have all the necessary documentation, including your driver’s license, registration, and proof of insurance.

Pay the Fees

Once you have gathered all your belongings, you will need to pay the towing and storage fees to get your car back. These fees can vary depending on the location and the reason for the tow, so make sure you have enough money to cover the costs. If you are unable to pay the fees, you may need to make arrangements to have someone else pay them for you.

Check for Damage

Before leaving the impound lot, take the time to inspect your vehicle for any damage. If you find any damage that was not present before the tow, make sure to document it with photographs and inform the towing company immediately. They will likely ask you to fill out a damage claim form, which you should do as soon as possible.

Know Your Rights

It is important to know your rights when it comes to towing. In many cases, towing companies are required to follow certain regulations and procedures, such as obtaining permission from the property owner or providing notice before towing. If you feel that your rights have been violated or that the towing was unjustified, you may want to consider contacting a lawyer or filing a complaint with the appropriate agency.

Preventing Future Tows

While getting your car towed is never a pleasant experience, there are steps you can take to prevent it from happening in the future. These may include parking in designated areas, checking for signs and markings that indicate towing is prohibited, and keeping your vehicle in good working condition.


If your car has been towed away, it is important to stay calm and gather as much information as possible about the situation. Contact the towing company, retrieve your belongings, pay the fees, and check for damage before leaving the impound lot. Know your rights and take steps to prevent future tows.


Q: How long can a towing company keep my car?

A: The length of time a towing company can keep your car varies by state and local regulations. In some cases, they may be required to release your vehicle within a certain timeframe, while in others they may be allowed to keep it for an indefinite period.

Q: Can I sue a towing company for damages?

A: If you believe that a towing company has damaged your vehicle, you may be able to sue them for damages. It is important to document the damage and speak with a lawyer to determine if you have a case.

Q: Can I negotiate the towing and storage fees?

A: In some cases, you may be able to negotiate the towing and storage fees with the towing company. However, this will depend on their policies and the reason for the tow.

Q: Can I request a hearing to contest the tow?

A: In some states, you may be able to request a hearing to contest the tow if you believe that it was unjustified. This will depend on the specific laws and regulations in your state.

Q: Can I prevent my car from being towed if I am parked illegally?

A: The best way to prevent your car from being towed if you are parked illegally is to park in designated areas and follow all posted signs and markings. If you do receive a ticket, it is best to pay it promptly to avoid further penalties.

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